Privacy Policy

Privacy Policy icinta88 – Your Personal Data Protection

At icinta88, your privacy is more than a legal obligation — it is a core value we stand by. This document clearly and honestly explains how we collect, use, and protect the personal data of every member in Malaysia.

Last Updated: 1 June 2026
Bahasa Melayu (ms-MY)

This Privacy Policy describes the data protection practices of icinta88. By using our platform, you agree to the collection and use of information as described herein. Please read this document in its entirety carefully.

1

Icinta88 Identity & Commitment

Icinta88 is an online betting platform operating exclusively for users in Malaysia. We understand that your trust is our most valuable asset, and protecting your personal data is an essential part of that trust.

This Privacy Policy ("Policy") describes how icinta88 collect, store, process, use, and protect the personal information you provide to us when registering, depositing funds, playing games, contacting customer support, or using any feature of our platform.

This Policy applies to all icinta88 services, including Sports Betting (Malaysia Super League, EPL, badminton), live casino (Baccarat, Roulette), lottery, e-sports (MLBB MPL Malaysia, PUBG Mobile, Valorant, CS2), and all other available games, whether accessed via web browser or mobile app.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards within the context of our licensed betting platform operations.

Icinta88 never sells members' personal data to third parties for marketing purposes. This is a commitment we will never break.

2

Types of Personal Data We Collect

Icinta88 collects your personal data through various means — when you register, use the platform, or contact us. The following are the categories of data we collect:

Data Category Type of Information How It Is Collected
Identity Data Full name, MyKad/passport number, date of birth, gender Registration forms, KYC process
Contact Data Malaysian phone number, email address, residential address Registration, profile updates
Financial Data Deposit methods (TnG, GrabPay, DuitNow, FPX), transaction records, account balance Deposit & withdrawal transactions
Usage Data Betting history, games played, session duration, features used In-platform activity, collected automatically
Technical Data IP address, device type, web browser, operating system, cookies Automated system logs
Communication Data Support conversation records, emails, and feedback submitted to us Customer support interactions

We only collect data that strictly necessary to provide our services. We do not collect information that is unrelated to the operation of the icinta88 platform.

Automatically collected data: As you browse the icinta88 platform, our systems automatically record technical information such as your IP address, device type, browser name, pages visited, and session duration. This data is used solely for security purposes, fraud detection, and improving the user experience.

3

How icinta88 Uses Your Data

Every piece of data we collect has a clear and lawful purpose. We use your personal data solely for the following purposes:

  • Account Management: Creating, verifying, and managing your icinta88 member account. This includes the KYC (Know Your Customer) process required under licensed platform regulations.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, and handling withdrawal requests securely and accurately.
  • Service Provision: Enables you to use all platform features — Sports Betting, live casino, lottery, e-sports, and more — without interruption.
  • Security & Fraud Prevention: Detecting and preventing suspicious activity, fraud, money laundering, and the use of multiple accounts.
  • Communications: Sending important updates about your account, changes to our terms, relevant promotions, and responses to customer support enquiries.
  • Legal Compliance: Fulfilling legal and regulatory obligations applicable to the operation of a licensed betting platform.
  • Platform Improvement: Analysing usage patterns (in aggregate, anonymised form) to improve the user experience on icinta88.
  • Responsible Gaming: Monitoring betting patterns to identify members who may need responsible gambling assistance.

Icinta88 will not use your data for third-party marketing, sell data to advertising companies, or share your information with entities unrelated to the operation of our platform.

4

Sharing Data with Third Parties

Icinta88 does not sell or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where sharing data is necessary for the platform to function properly:

A
Payment Processors

To facilitate transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), the minimum required transaction data is shared with licensed payment service providers. All such providers are bound by strict data protection agreements.

B
Game Service Providers

Some live casino games on icinta88 are powered by licensed software providers. The minimum data required for game operation is shared with them under binding data protection agreements.

C
Legal Requirements

Icinta88 will disclose the required data where mandated by a court order, Malaysian government authorities, or other legal obligations. We will notify you of any such disclosure unless prohibited by law from doing so.

D
Fraud Prevention

In cases of confirmed fraud or illegal activity, icinta88 reserves the right to share relevant information with the appropriate authorities or other platforms within the industry to protect the broader user community.

5

Data Storage & Security Measures

The security of your personal data is our highest technical priority at icinta88. The following are the security measures we have put in place:

  • 256-bit SSL Encryption: All data transmitted between your browser and icinta88's servers is encrypted using TLS 1.3 — the same standard adopted by Malaysia's major banks, including Maybank and CIMB.
  • Stored Data Encryption: Sensitive data such as payment information and identity documents is stored in encrypted form within our secure databases.
  • Strict Access Controls: Only icinta88 staff with a legitimate business need are permitted to access members' personal data, and all access is logged and audited.
  • 24/7 Monitoring: Our security systems continuously monitor for any unusual access or activity at all times.
  • Data Backup: Your data is regularly backed up to a separate secure location to ensure recovery in the event of any technical incident.

Data Retention Period: icinta88 retains your personal data for as long as necessary to fulfil the purposes described in this Policy. In general:

Data TypeRetention Period
Active account dataFor the duration the account is active + 5 years
Financial transaction records7 years (legal requirement)
Support communication logs3 years
Technical & security logs12 months
Closed account data5 years after closure
6

Cookies, Tracking Technologies & Analytics

Icinta88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our site.

We use several types of cookies for different purposes:

  • Essential Cookies: Required for core platform functions — login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collects data on how users interact with the platform (pages visited, time spent) to help us improve the user experience. All data is anonymised.
  • Functional Cookies: Remembering your preferences such as language, display settings, and game selections to streamline your experience on subsequent visits.
  • Security Cookies: Used to detect suspicious activity, unauthorised login attempts, and to protect against cyber attacks.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the icinta88 platform. We recommend keeping essential cookies enabled for the best experience.

7

Your Personal Data Rights

As an icinta88 member, you have certain rights regarding your personal data. icinta88 respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you. We will provide it within 30 days.

Right to Rectification

If any of your data is inaccurate or incomplete, you have the right to request an immediate correction through your account settings or our customer support.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to any applicable legal retention obligations.

Right to Object

You may object to the processing of your data for specific purposes, including unsolicited marketing communications.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service should you choose to do so.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be temporarily restricted while we review your request or complaint.

To exercise any of the rights above, please contact us at support@icinta88.bet with the email subject line "Personal Data Request". We will respond within 30 calendar days.

8

Protection of Children's Data

Icinta88 is a platform that exclusively for individuals aged 18 and above only. We do not knowingly collect, store, or process personal data from individuals under the age of 18.

If we discover that we have collected data from an individual under the age of 18 without proper parental or guardian consent verification, we will take immediate steps to:

  • Closing the account in question immediately.
  • Deleting all data associated with that individual.
  • Returning any remaining balance in the account to the original payment method.

If you are aware that someone under the age of 18 is using the icinta88 platform, please contact us immediately at support@icinta88.bet so that we can take the appropriate action.

9

Links to Third-Party Platforms

The icinta88 platform may contain links to third-party websites or services in certain contexts, such as live casino game providers or informational links. icinta88's Privacy Policy does not apply to those third-party websites or services.

We recommend reading the privacy policy of every third-party website you visit. icinta88 has no control over the content, privacy policies, or practices of third-party websites and accepts no responsibility for them.

Payment providers such as Touch 'n Go, GrabPay, DuitNow, and FPX maintain their own privacy policies governing how they process transaction data on their end. icinta88 has no control over the data protection practices of these providers.

10

Amendments to the Privacy Policy

Icinta88 reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon publication on this page with a new updated date.

For amendments deemed significant or material, we will notify members through:

  • In-account notification on your icinta88 account upon login.
  • A notification email will be sent to your registered email address.
  • A prominent announcement on the platform's main page for a minimum of 7 days.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the icinta88 platform after any amendments are published will be considered your acceptance of the updated Policy.

11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how icinta88 handles your personal data, please do not hesitate to contact us:

Privacy Email
support@icinta88.bet
Subject: "Data Privacy"
Live Chat
Available 24/7
In Bahasa Malaysia & English
Response Time
Within 30 days
For formal data requests
Jurisdiction
Malaysia
PDPA 2010 applies

Why Trust icinta88

Our Commitment to Protecting Your Data

More than a policy on paper — these are the real practices we carry out every day at icinta88

Bank-Grade Encryption

Your data is protected by 256-bit SSL TLS 1.3 encryption — the same technology used by Maybank and CIMB to secure their customers' online banking transactions.

No Data Sales

Icinta88 has never sold and will never sell members' personal data to any third party for marketing purposes or any purpose unrelated to the operation of our platform.

Control in Your Hands

Through your icinta88 account settings, you have full control over your data — from updating your profile information to submitting a data deletion request at any time.

Malaysia PDPA Compliance

All data protection practices at icinta88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing the use of personal data in Malaysia.

Data Minimisation

Icinta88 only collects data that is strictly necessary to deliver our services. We do not gather excessive information that has no direct relevance to the platform's operations.

Time-Limited Retention

Your data is not stored indefinitely. icinta88 sets clear retention periods for each data type and securely deletes records that are no longer needed on a regular basis.

Your Data Is Safe at icinta88

Ready to Join a Platform That Respects Your Privacy?

Icinta88 doesn't just offer Malaysia's best online betting experience — we also ensure your personal data is protected to the highest standards at all times.

256-bit SSL Encrypted No Data Sales PDPA Compliance 24/7 Support
Bahasa Melayu